VOCAA SMS Terms of Service

Last Updated: November 2025

Website: https://www.vocaa.com

Association: Village Oaks Common Areas Association (VOCAA)

These SMS Terms of Service (“Terms”) govern your use of VOCAA’s text messaging service. By opting in, you consent to receive SMS communications from VOCAA related to HOA updates, dues reminders, emergency alerts, and amenity notifications.

1. Opt-In Requirements

You may opt in to SMS by:

Checking the SMS consent box on our website forms

Providing your number during resident registration

Requesting SMS enrollment directly via VOCAA’s online dashboard

Consent is voluntary and not required for HOA participation.

2. Message Types

Messages may include:

Community announcements

Pool and clubhouse alerts

Emergency notifications

Dues reminders and confirmations

Resident account updates

Event reminders

We do not send marketing or promotional texts.

3. Message Frequency

Message frequency varies and may increase during major events or emergencies. Typical volume is 1–4 messages per month.

4. Opt-Out

You may stop receiving messages at any time by replying:

STOP

You will receive a final confirmation message after unsubscribing.

5. Help

For assistance, reply:

HELP

Or contact us directly at info@vocaa.com.

6. Costs

Standard messaging and data rates may apply according to your mobile carrier plan.

7. Privacy

Your information is handled according to our Privacy Policy:

https://vocaa.com/privacy

We do not sell or share SMS data with third parties for marketing.

8. Eligibility

You must be at least 18 years old to enroll in SMS services.

9. Changes to Terms

We may update these Terms at any time. The updated date above reflects the most recent changes.

10. Contact Information

Village Oaks Common Areas Association (VOCAA)

Novi, Michigan

Email: info@vocaa.com

Website: https://www.vocaa.com